Leo Coffee

Customer Agreement

This Agreement (the "Agreement") is a legal agreement between you and leocoffee (the sole owner of its brand "leo coffee" and "leocoffee.co.in") that states the terms and conditions under which you may receive the leocoffee Service and use the leocoffee Website ("leocoffee.co.in"). If you use the leocoffee Service or leocoffee.co.in, you agree to these terms and conditions. leocoffee and leocoffee.co.in is hereinafter referred to as leocoffee.co.in.

Leocoffee.co.in Service is a service available to authorized users ("customers") who access leocoffee.co.in. leocoffee.co.in currently provides an online coffee shopping and delivery service, and may in the future provide additional shopping and related services.

Leocoffee.co.in's employees, agents or designees will deliver orders for coffee available on leocoffee.co.in. Delivery may be free of charge or as per the mentioned rates and made to the delivery address that you specify when you confirm your order.

Prices for products you place in your cart will be guaranteed for the transaction. Payment for coffee is due at the time of transaction. You are responsible for ensuring that someone is present at the delivery address to receive for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive. If leocoffee.co.in cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed an additional fee. If you are not satisfied for any reason with an item purchased through the leocoffee.co.in Service, you may call customer service at the time of receiving your order at +91-44-23455720 or write to us at info@leocoffee.co.in. Leocoffee.co.in’s liability for missing a delivery is limited to delivery at a later agreed time at no additional charge.

PRICING

All the products listed on leocoffee.co.in will be sold at price stated in the Website although prices of the coffee do not fluctuate on a daily basis but is subject to change depending on various factors. Revised prices will be updated almost immediately on the portal.

CANCELLATION POLICY

As a policy you will not be able to cancel any order after it is placed on the Website but one can email us at info@leocoffee.co.in within 6 hours of it being ordered for us to cancel/refeund the same. However, if there are changes in the delivery address or need to add more products, you need to call us on customer care number +91-44-23455720.

Once the cancellation done, the amount (entire amount or any deduction such as service charges) will be refunded via original method of payment within 15 to 20 working days

RETURN POLICY

If customer receive damage / bad quality product and it is come to the notice to Leo Coffee by mail or call. We will replace the damaged product with new or refund the amount to the customer.

REFUND POLICY

If client paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.

REPLACEMENT POLICY

If return policy applicable, please confirm us within 7 working days to review the damaged product received from the customer and we will replace within 4-7 working days.

DELIVERY / SHIPPING POLICY

We use the best and reputed courier or Indian post to despatch our products with in a day or two, once we receive the order. Delivery will takes 3-5 working days and sometimes, it is purely depending upon the place/location.

PLEASE NOTE

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the Website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them. Please note we have a ‘no return and refund policy’.

PROPERTY RIGHTS

COPYRIGHT

All content on leocoffee.co.in including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of leocoffee.co.in. leocoffee.co.in authorizes you to view and copy for the sole purpose of placing an order with leocoffee.co.in, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on leocoffee.co.in, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of leocoffee.co.in is strictly prohibited. leocoffee.co.in reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from leocoffee.co.in.

TRADEMARKS

" leocoffee," “leocoffee.co.in,”, all leocoffee.co.in logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of leocoffee.co.in or otherwise proprietary to leocoffee.co.in and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on leocoffee.co.in are the property of their respective owners

YOUR ACCOUNT

You agree to provide leocoffee.co.in with accurate and complete information as required by registration for the leocoffee.co.in Service ("Customer Registration Data"), including, but not limited to, your name, billing and delivery addresses, telephone number and promptly to notify leocoffee.co.in of any change in your Customer Registration Data at leocoffee.co.in. Upon registration, your username and password will allow you to access the leocoffee.co.in Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify leocoffee.co.in promptly of any unauthorized use of your password or your account. You will remain liable for any use of the leocoffee.co.in Service until you notify leocoffee.co.in of the unauthorized use, loss or theft.

REVIEWS

Reviews, Comments, Communications, and other Contents. Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. leocoffee.co.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

leocoffee.co.in may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of leocoffee.co.in violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

Any information provided by you on this site shall not be misleading in any way.

UNAUTHORIZED OR FRAUDULENT USE

leocoffee.co.in does not offer the leocoffee.co.in Service to children. By registering for the leocoffee.co.in Service, you warrant that you are at least 18 years old. If you are under 18, you may use the leocoffee.co.in Service only with the involvement of a parent or guardian. From time to time, leocoffee.co.in may extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

CHANGES IN AGREEMENT OR LEOCOFFEE.CO.IN SERVICE

leocoffee.co.in may at any time change any of the terms of this Agreement but not limited to, the amount of, or basis for determining, any fees or charges for the leocoffee.co.in Service. If leocoffee.co.in makes material changes to this Agreement, leocoffee.co.in will provide notice to you in a manner provided in this Agreement. Your use of the leocoffee.co.in Service after any such change will be conclusively deemed acceptance of such change. leocoffee.co.in may discontinue or revise any or all aspects of the leocoffee.co.in Service without prior notice to you. Price and availability of products are also subject to change without notice

LINKS TO OTHER WEBSITES

leocoffee.co.in may contain hyperlinks to websites operated by parties other than leocoffee.co.in. The inclusion of hyperlinks to such websites does not imply leocoffee.co.in’s certification or endorsement of such websites nor any association with their operators. leocoffee.co.in or its affiliates or associates or its employees do not provide any judgment or warranty in respect of the authenticity or correctness of the content of such other services or sites to which links are provided. A link to another service or site is not an endorsement of any products or services on such site or leocoffee.co.in. You shall be solely responsible for any or all the consequences that arise out of your use of such hyperlinks to websites.

DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY

your use of the leocoffee.co.in service, leocoffee.co.in and the internet is entirely at your own risk. leocoffee.co.in service, leocoffee.co.in and its contents are provided on an "as is", "as available" basis. to the fullest extent permitted by law, leocoffee.co.in disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, merchantability or fitness for a particular purpose. leocoffee.co.in does not warrant that the functions provided by leocoffee.co.in will be uninterrupted or error-free, or that leocoffee.co.in or the server that makes it available are free from viruses or other harmful components.Neither leocoffee.co.in nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, leocoffee.co.in service, leocoffee.co.in, the internet or for any other claims related in any way to your relationship with leocoffee.co.in

INDEMNIFICATION

You agree to defend, indemnify and hold leocoffee.co.in and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.

TERMINATION

leocoffee.co.in may suspend or terminate your access to the leocoffee.co.in Service at any time for any reason with or without notice to you. You may terminate your leocoffee.co.in Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.

PRIVACY AND SECURITY

Your privacy is very important to leocoffee.co.in. Please refer our privacy and security policy in another link given in our website.

AGGREGATED INFORMATION

leocoffee.co.in may use aggregated information regarding its customers and usage of the leocoffee.co.in Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.

ELECTRONIC COMMUNICATION

By using the leocoffee.co.in service, you consent to receiving electronic communications from leocoffee.co.in. These communications will include notices about your account (e.g., shipping and receiving e-mails and other transactional information) and information concerning or related to our service, such as featured coffees or other information or offerings. These communications are part of your relationship with leocoffee.co.in. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

THIRD PARTY SERVICE PROVIDERS

leocoffee.co.in may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.

SALE OF BUSINESS

leocoffee.co.in may transfer Customer Registration Data and other personal information in connection with the sale of leocoffee.co.in or the sale or transfer of its business operations in your geographic area to a third party provider of grocery ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.

ENFORCEMENT OF AGREEMENT OR COMPLIANCE WITH LAW

leocoffee.co.in may use or disclose personal information when leocoffee.co.in believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of leocoffee.co.in or its users or to comply with the law.

NOTICES

leocoffee.co.in may give notice to you of a change in this Agreement and any other matter by general posting on leocoffee.co.in, by electronic mail, or by conventional mail to your address contained in the Customer Registration Data.

LEGAL AND MISCELLANEOUS

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures. This Agreement or your use of leocoffee.co.in does not constitute any joint venture, partnership, employment or agency relationship between you and leocoffee.co.in.

ARBITRATION

If any dispute arises between you and leocoffee.co.in during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by leocoffee.co.in. The place of arbitration shall be Chennai. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.

APPLICABLE LAW

This site is created and controlled by leocoffee.co.in. The laws of India shall apply and courts in Chennai shall have jurisdiction in respect of all the terms, conditions and disclaimers. leocoffee.co.in reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/website of leocoffee.co.in. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.

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